Hi there, kailey179.
Make sure that FaceTime isn't open, then see if your camera works in another application, such as Photo Booth. If it doesn't, you know that the issue isn't related to FaceTime. If you have multiple cameras or microphones connected to your Mac, check the Video menu in the FaceTime menu bar to make sure that you have the correct camera. I assume you mean black screen where the video stream should appear. Most likely it's because the call was initiated as audio only (pressed just the phone icon, not the camera icon).
I see that, when using the FaceTime application on your iPhone, it keeps turning off and on, and I'm glad to help.
Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, see if you can use FaceTime as expected.
Modern warfare phone number. Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch -- If restarting your device didn't resolve the issue, delete then restore the FaceTime application, and see if the issue's resolved.
If this doesn't correct the problem, please describe the issue in greater detail. Please include the full text of any messages you receive. The more information you provide, the better we'll be able to offer additional guidance.
Let me know how that goes, and take care!
Dec 8, 2019 9:12 AM
If you can't sign in to FaceTime
- Make sure that you can sign in at appleid.apple.com. Learn what to do if you forgot your Apple ID or forgot your Apple ID password.
- Choose Apple () menu > System Preferences, then click Date & Time and select 'Set date and time automatically'. Click Time Zone and make sure that the settings are correct.
- Make sure that you've installed the latest software updates.
If your camera or microphone doesn't work
Facetime Black Screen Mac
One of these solutions might help:
- Quit FaceTime, then open FaceTime again.
- Restart your Mac (Apple menu > Restart).
- Make sure that FaceTime isn't open, then see if your camera works in another application, such as Photo Booth. If it doesn't, you know that the issue isn't related to FaceTime.
- If you have multiple cameras or microphones connected to your Mac, check the Video menu in the FaceTime menu bar to make sure that you have the correct camera and microphone selected.
If you need help with your connection or call quality
Facetime On A Tv Screen
A slow or busy Wi-Fi network might cause issues with your FaceTime call. If you experience connection alerts or low-quality audio or video:
Facetime Black Screen
- Make sure that you and your recipient have a fast Wi-Fi or cellular connection. FaceTime calls over Wi-Fi require a broadband connection.
- Check for issues that might be slowing down your connection, such as someone streaming content over your network.
- If you have questions about your Internet speed, contact your Internet service provider.
Facetime Full Screen
FaceTime is not available in all countries or regions.
